PRIVACY POLICY

Last updated: December 5, 2025

Your privacy matters — especially when it comes to genetic information. This Privacy Policy explains how The Genomics Company (“we,” “our,” “us”) collects, uses, stores, and protects your information when you engage with our website, purchase our services, or submit a DNA sample.

By using our Services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect the following categories of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely by third-party providers)

We do not store full credit card numbers.

1.2 Health & Lifestyle Information

Provided voluntarily through questionnaires, intake forms, or consultations:

• Health history
• Symptoms and concerns
• Lifestyle habits
• Supplement use
• Goals or coaching preferences

1.3 Genetic Information

If you submit a DNA sample, we collect:

• Raw genetic data
• Gene variant results
• Analyzed genetic insights
• Interpretations based on science and our proprietary frameworks

You must be legally authorized to submit the DNA sample.

1.4 Automatically Collected Data

When you use our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking pixels

This helps us improve site performance and user experience.

2. How We Use Your Information

We use your information to provide, improve, and personalize your experience with our Services.

Specifically, we use it to:

• Generate genomic reports and personalized insights
• Provide coaching and consultation sessions
• Deliver educational content and recommendations
• Improve the accuracy and quality of our interpretations
• Communicate with you about purchases, updates, and support
• Enhance website performance and marketing effectiveness

We may also use de-identified, aggregated data for:

• Internal research
• Product development
• Pattern analysis
• Improving the quality of our genomic frameworks

We never sell your identifiable genetic data. Period.

3. How Your Genetic Data Is Handled

We treat genetic information with the highest level of confidentiality and care.

You acknowledge and agree that:

• Your DNA sample will be processed by a third-party certified laboratory.
• Your raw genetic data may be stored securely for report generation, updates, or future services you request.
• We may use your de-identified data to improve our frameworks and analytics.
• You may request deletion of your genetic data at any time (see Section 9).

Your identifiable genetic data is never shared, never sold, and never disclosed without your explicit permission unless required by law.

4. How We Share Information

We only share information when necessary to provide the Services you requested.

We may share:

4.1 With Trusted Service Providers

• DNA laboratories
• Payment processors
• Scheduling platforms
• Website hosting providers
• Email communication tools

These partners are contractually required to safeguard your information.

4.2 When Required by Law

We may disclose information if legally compelled to:

• Comply with subpoenas
• Respond to court orders
• Meet regulatory obligations

This is rare and we minimize disclosures wherever legally permitted.

4.3 With Your Explicit Consent

You may choose to share your report with a doctor, coach, or family member.
We only release your data to third parties when you request it.

5. Marketing & Cookies

We may use cookies and analytics tools for:

• Website performance
• Advertising optimization
• Understanding user behavior
• Retargeting (e.g., Facebook pixel, Google Ads)

You can disable cookies in your browser at any time.

We never use genetic data for marketing.

6. Data Security

We use industry-standard safeguards to protect your personal and genetic data, including:

• Encrypted communications (HTTPS)
• Secure cloud storage
• Access controls
• Password protection
• Regular system monitoring and updates

That said, no system is 100% risk-free. By using our Services, you acknowledge that breaches, while unlikely, cannot be guaranteed impossible.

7. Children’s Privacy

Our Services can be purchased for minors with proof of guardianship. Their data will be respected and treated as described for anyone using our services.

8. Data Retention

We retain information only as long as necessary to:

• Provide Services
• Meet legal obligations
• Resolve disputes
• Maintain business records

Genetic data may be stored unless you request deletion.

If you stop using our Services, you may request that we:

• Delete your genetic data
• Delete your personal information
• Permanently destroy your physical DNA sample (if applicable)

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Request your raw data
• Withdraw consent
• Limit certain data uses

To make a request, contact:
support@thegenomicscompany.com

We will respond within 7 days.

10. International Users

Our business is based in the United States.
If you access our Services from outside the U.S., you consent to the transfer and processing of your information in the United States.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
Revisions become effective immediately upon posting.

Your continued use of the Services means you accept the updated policy.

12. Contact Us

For questions or concerns about this Privacy Policy, contact:

The Genomics Company
Email:
support@thegenomicscompany.com